AI voice agent

Your Smart, Always-On Voice Assistant

In a world where customers expect instant, accurate, and polite service. CallVa AI Voice Agent is your next generation voice assistant designed to deliver just that.
It speaks naturally, understands your customers, and handles entire conversations 24/7, without breaks, delays, or human error.
Whether you’re a growing business or an enterprise looking to scale your customer support and reduce operational costs, CallVa’s AI Voice Agent empowers you to offer faster, smarter, and more personalized service at any hour of the day.

Smart Call Agent

What Is CallVa AI Voice Agent?

CallVa AI Voice Agent is an AI-powered, human-like voice assistant built to answer customer calls, hold conversations, and complete tasks just like a real agent would. From answering questions to confirming orders, booking appointments, and collecting feedback, CallVa’s intelligent voice agent is trained to manage full conversations from start to finish.

Key Features

Natural & Human-Like Conversations:

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Uses advanced AI speech models for Modern Standard Arabic and local dialects like Gulf and Saudi

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Sounds smooth, polite, and engaging

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Supports both formal and informal tones

End-to-End Call Handling:

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Greets callers, listens actively, answers questions

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Collects required data, updates systems, and follows up as needed

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Handles returns, delivery inquiries, warranty info, and more

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Closes calls confidently or escalates when needed

Seamless Integration:

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Connects directly with your CRM, E-commerce platform (e.g., Salla), and internal databases

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Accesses live order, shipping, and customer data

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Synchronizes with your existing support infrastructure

Advanced AI Capabilities:

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Intent Recognition: Understands what the caller wants, even if they don’t ask clearly

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Smart Dialog Flow: Adapts in real-time to shifts in conversation direction

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Dialect & Slang Support: Trained for Saudi/Gulf customer phrasing

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Ultra-Low Latency (<1 second) for natural, real-time interaction

Real-Time Analytics Dashboard:

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Monitor call performance, first-call resolution, duration, and engagement metrics.

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Track success rates and optimize scripts for higher efficiency.

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Get actionable insights for continuous improvement.

Always Available 24/7:

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Operates non-stop even outside business hours, on holidays, or during peak seasons.

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Provides consistent quality and response speed, with no queues or burnout

How It Works?

Upload Your Data
Input your FAQs, policies, business rules, and call flows.

Train Your Agent
Use our simple no-code script editor to design natural conversations.

Connect Your Systems
Integrate your CRM, order management system, and call software.

Go Live in Days
Deploy your AI Voice Agent quickly, no complex development needed.

Why?

Why Choose CallVa AI Voice Agent?

Reduce pressure on live agents

Lower operational costs

Shorten response times and eliminate call queues

Serve more customers with fewer resources

Create a consistent and scalable support experience

Built for Flexibility

Fully Customizable: Train the agent on your brand tone, shipping policy, and promo offers

Multilingual Support: Ideal for businesses with both Arabic and English speaking audiences

No-Code Conversation Builder: Easy drag-and-drop tools let you control how your AI agent speaks