Callva CRM
Because Every Customer Interaction Deserves to Be Understood and Maximized
In today’s world, your customers’ interactions with your brand aren’t limited to calls or messages, they also include inquiries, complaints, and purchase requests. CallVa CRM is built to help you track it, understand it, and turn it into growth.
CRM
What is CallVa CRM?
CallVa CRM is a centralized Customer Relationship Management system that tracks every customer interaction, logs it, analyzes it, and gives you actionable data to improve decision-making. Fully integrated with Salla, it serves as your main hub for managing orders, following up with customers, and enhancing post-sale experiences
How Does It Help You?
Track and Manage Customer Interactions
Ensure every conversation and action is logged and followed up with consistency and quality
Smart Order & Cart Management
Beyond just order tracking, CallVa CRM monitors delivery status, abandoned carts, low-stock alerts, and “save-for-later” items.
Customer Communication via WhatsApp
The system allows you to send various types of messages directly to your customers through WhatsApp. all from one centralized, professional platform.
Advantages
Key Features in callva
Direct integration with Callva’s call center system
Instant sync with chatbots & live chat
Full Arabic & English language support
Real-time reports on sales & support team performance
Unified customer database including history, purchases & feedback
Why Choose CallVa CRM?
Because we understand the challenges of local markets and speak your language
Because we provide ongoing support & updates tailored to your evolving needs
Because you deserve a centralized system that brings all your customer data into one place: accessible, actionable, and scalable
Who Is CallVa CRM Built For?
eCommerce stores that require fast response and accurate follow-up
Service providers that rely on structured, documented customer interactions
Growing businesses that want to maintain service quality while scaling
Any company looking to boost support efficiency and analyze performance through measurable results