Services
Transform Customer Support into a Smart, Measurable Experience
We provide an end-to-end system that covers calls, live chat, CRM integration, and actionable reporting. Everything you need to deliver a seamless, strategic, and data-driven customer experience.
services
Tailored Services for Your Success
We help small and medium-sized businesses in the eCommerce sector deliver 24/7 support, professional customer service through an integrated ecosystem that includes:
Smart Call Center Solutions
Hotline numbers (9200 / 800)
Customer Service Outsourcing via external call center teams
AI-powered Chatbots & Automated Messaging
Official WhatsApp Business API Integration
Real-time Live Chat Support
Integrated solutions that work smoothly and without technical complexity.
chatbot
Communication Challenges for Modern Businesses:
Slow responses reduce customer satisfaction and trust
Disconnected communication channels weaken the customer experience
Sales opportunities are lost due to poor service or delayed follow-ups
Limited insight into team performance hinders good decision-making
Strategic Solutions Designed to Represent Your Brand
At CallVa, we offer flexible, integrated services that professionally manage your customer experience and align smoothly with your operations acting as a natural extension of your internal team.
-End-to-end management of your customer calls, inquiries, and complaints as if handled by your own team.
-Inbound calls (inquiries, complaints, order tracking).
-utbound calls (offers, surveys, reactivation, loyalty programs).
-24/7 support in multiple languages.
-Call logging, monitoring, and performance evaluation.
we provide everything you need to design, launch, and operate your own cloud-based or on-premise call center, including:
-Workflow and system design.
-Call routing software and call recording/reporting tools.
-Hardware and equipment setup.
-Ongoing service quality monitoring.
An intelligent chatbot that answers instantly and adapts to customer behavior using AI.
-Custom conversation flows.
-Instant responses to FAQs.
-Personalized product suggestions and promotions.
Reach your customers where they already are.
-Automated and flexible messaging for different use cases.
-Instant support via chatbot or human agent.
-Alerts, confirmations, promotions.
-Full integration with your systems and CallVa CRM.
One professional number for all your customer communication needs.
-Official 9200 or toll-free 800 numbers.
-Intelligent call routing system.
-Call recording and reporting features.
Real-time support when your customer needs you most.
-Trained, brand-aligned live agents.
-Custom chat interface reflecting your brand’s identity.
-Seamless escalation to calls or support tickets.