Services

Transform Customer Support into a Smart, Measurable Experience

We provide an end-to-end system that covers calls, live chat, CRM integration, and actionable reporting. Everything you need to deliver a seamless, strategic, and data-driven customer experience.

services

Tailored Services for Your Success

We help small and medium-sized businesses in the eCommerce sector deliver 24/7 support, professional customer service through an integrated ecosystem that includes:

Smart Call Center Solutions

Hotline numbers (9200 / 800)

Customer Service Outsourcing via external call center teams

AI-powered Chatbots & Automated Messaging

Official WhatsApp Business API Integration

Real-time Live Chat Support

Integrated solutions that work smoothly and without technical complexity.

chatbot

Communication Challenges for Modern Businesses:

Slow responses reduce customer satisfaction and trust

Disconnected communication channels weaken the customer experience

Sales opportunities are lost due to poor service or delayed follow-ups

Limited insight into team performance hinders good decision-making

Strategic Solutions Designed to Represent Your Brand

At CallVa, we offer flexible, integrated services that professionally manage your customer experience and align smoothly with your operations acting as a natural extension of your internal team.

Customer Service Outsourcing (BPO)

End-to-end management of your customer calls, inquiries, and complaints as if handled by your own team.

Call Center Solutions

we provide everything you need to design, launch, and operate your own cloud-based or on-premise call center, including:

AI Chatbots & Automated Messaging

An intelligent chatbot that answers instantly and adapts to customer behavior using AI.

WhatsApp Business API Integration

Reach your customers where they already are.

Hotline Service

One professional number for all your customer communication needs.

Live Chat Support

Real-time support when your customer needs you most.